Frequently Asked Questions

Q. I am looking to purchase a personal computer for my home but I don't understand all the technical terms such as CPU, RAM, Ethernet etc. Can you help me decipher all this so I know what I am looking at when I buy a computer?
A. There are a lot of technical terms that can easily confuse people. A good place to start learning the definitions of some of these terms is on the Internet, beginning with Webopedia. If you are having difficulty determining what your computing needs are, we offer In-Home consultations to help you make a more informed decision. Contact Us for details.

Q. What's the difference between Spyware and Malware?
A. Spyware and adware are subcategories of viruses, worms and trojans that collect information (spyware) or display ads (adware) on the infected system. Malware is a collective term that describes any malicious software on a computer system.

Q. I have a Macintosh Computer. Do you offer servicing on Macintosh?
A. At this time, Kanaka Computers does not offer service or repair for owners of Macintosh brand computers.

Q. I want to add a Firewall to my computer for more protection when I am on the Internet. Is there a big difference between a hardware firewall and a software firewall?
A. Most software firewall programs do a good job of protecting computers. Software firewalls have become increasingly popular and are now being added to Microsoft Windows as a standard feature. Unfortunately, some third party software firewalls can cause problems connecting or using certain web based programs. Because of this, a hardware firewall, such as a wireless Router, may offer a better solution and more protection.

Q. I do a lot of video gaming and I want to buy a new computer or upgrade my existing one for a better gaming experience. The local computer retailer tried to sell me a gaming computer with a 300 Watt power supply. Would it be sufficient for high end gaming?
A. Most likely, no. Today's games require a great deal of power, both electrical and Computer Processing. Because they are complex programs they demand a lot of system resources. A typical household computer is not designed for high end gaming. People looking to upgrade must consider both power supply and CPU/GPU rating. If you are having difficulty determining what your computing needs are, we offer In-Home consultations to help you make a more informed decision. Contact Us for details.